Enter Digital Queen Logistics headquarters.
Sign in to view records belonging to your company.
Review documents, loads, invoices, payments, appointments, messages, and notifications connected only to your company.
Carrier, driver, broker, call, crisis, negotiation, load, message, and end-of-day records synchronize with your signed-in Supabase account.
Excellence in Every Dispatch
Dial pad ready. Calling requires your phone or future Twilio connection.
Begin the structured carrier onboarding and discovery workflow.
Measure DQ Logistics performance across carriers, brokers, loads, revenue, invoices, collections, calls, negotiations, documents, strategy, knowledge, and Coach Digi activity—without duplicating operational records.
Sign in and refresh connected modules to calculate cloud-backed analytics.
Waiting for recorded data.
Every observation below is derived from recorded data. Suggestions are labeled separately, and forecasts remain estimates.
Only the Founder can change formulas, reset settings, archive reports, or export all authorized data. Coach Digi cannot modify analytics.
Search every DQ Command Center area you are authorized to access without leaving your current workflow.
Keyboard shortcut: Ctrl + K on Windows or ⌘ + K on Mac.
Search respects account permissions. Carrier users can only search records connected to their Carrier ID.
The single source of truth for DQ Logistics policies, procedures, training, scripts, vocabulary, and company knowledge.
Knowledge changes synchronize through Command Center Cloud after Supabase sign-in.
Upload a text-based PDF, DOCX, or PPTX. The file stays in the private dq-knowledge-files bucket and becomes a draft for Founder review. Audio, video, and scanned images require later transcription or OCR processing.
No document has been submitted in this session.
This tool never publishes official DQ policy automatically.
Delete Upload is Founder-only, requires password verification, and permanently removes the private file and its connected draft records.
| Title | Category | File | Status | Uploaded | Result | Action |
|---|---|---|---|---|---|---|
| Sign in to load cloud documents. | ||||||
Training progress supports learning and never restricts access.
| Word | Pronunciation | Definition | Example | Related | Favorite |
|---|
Saved automatically in this browser and copied into the carrier record fields.
“Hi, may I speak with [OWNER/DECISION-MAKER] with [NAME OF THE COMPANY]?”
“Hi, my name is Colette with DQ Logistics, a trucking dispatching company. I help owner-operators and small carriers find freight, negotiate rates, manage broker communication, and keep load details organized. Did I catch you at an okay time for a quick conversation?”
“Before I explain my service, I would like to understand how your operation currently works and what kind of support would actually help you.”
“Thank you for calling DQ Logistics. This is Colette. May I have your name and the name of your carrier company?”
“Thank you, [OWNER/DECISION-MAKER]. How did you hear about DQ Logistics, and what type of dispatch support are you looking for?”
“I appreciate you reaching out. DQ Logistics is a trucking dispatching company that helps owner-operators and small carriers find freight, negotiate rates, manage broker communication, and keep load details organized. The carrier approves every load and remains in control of drivers, equipment, routes, safety, HOS, and legal operation.”
“Before I explain the complete service and onboarding process, I would like to understand how your operation currently works and what kind of support would actually help you. Is now an okay time for a short discovery conversation?”
If yes: “Great. Are you currently dispatching yourself, or are you already working with someone?” Then continue through the Live Discovery Questionnaire.
If no: “I understand. What day and time would be convenient for me to call you back? I will also confirm the best telephone number, email address, and time zone.”
Ask naturally, one focused question at a time. Record unknowns instead of guessing. Carrier statements are not independently verified facts.
“Based on what you shared, DQ Logistics may be able to support your operation. I search for freight that fits your equipment and preferences, negotiate with brokers, verify load details, and stay involved through delivery and paperwork. You approve every load.”
“My fee is 8% of each completed load I book or materially arrange for you. There is no upfront dispatch fee. DQ Logistics invoices through Novo under the written agreement.”
“I cannot guarantee rates, weekly revenue, load volume, broker payment, detention, or accessorial approval.”
“The next step is simple. I will send you my DQ Logistics Carrier Onboarding Packet. It explains the agreement, required documents, communication expectations, and first-load setup. Once it is completed and your documents are verified, we schedule a strategy call and prepare to dispatch. What is the best email address to send it to?”
“Is there anything else I can help you with today?”
“I look forward to working for you. Thank you for calling DQ Logistics, and have a wonderful day, afternoon, or night.”
Important events from every authorized DQ Command Center module—organized without overwhelming your workflow.
Plan truck-aware routes from manually entered information without continuous GPS tracking.
The Phoenix-to-Dallas sample is available. Production routing requires protected backend endpoints and authorized HERE services.
| LOCATION | EST. ARRIVAL | WEATHER | TEMP | PRECIP | WIND | VISIBILITY | RISK | RECOMMENDATION |
|---|
Enter or confirm the route facts, then plan the route.
Calculating truck route…
| Route | Distance | Drive time | Traffic | Tolls | Weather | Explanation |
|---|
A shorter route is not automatically the better truck route. Verify restrictions, current signage, local access, and site instructions.
| Checkpoint | ETA window | Temperature | Precipitation | Wind / gusts | Visibility | Risk | Updated |
|---|
Traffic sample last updated: not yet refreshed.
| Time | Original ETA | Updated ETA | Change | Reason |
|---|
| Route ID | Load / driver | Lane | Distance / ETA | Status | Updated | Action |
|---|
| Date / time | Route | User | Action | Previous | New | Reason |
|---|
Enter only the URL of your protected backend. Never paste a HERE secret, Supabase service-role key, email credential, or unrestricted API key into this page.
Founder retains unrestricted access. Coach Digi cannot change map permissions, credentials, refresh settings, route status, or saved records.
The Founder owns and controls the DQ Command Center. Coach Digi provides guidance only and has no access-control authority.
Choose what the selected role can see. These settings never restrict the Founder. Every change requires secure password verification.
Assign users a role. The Founder remains the final authority for permissions.
| Role | Status | Action |
|---|
The Founder can always open the Carrier Strategy Center. Choose the rule for the selected non-Founder role.
Coach Digi can guide, explain, remind, and summarize. Coach Digi cannot change these settings or make business decisions.
The Founder may correct a carrier’s status after reviewing the record. Status changes require secure verification.
Visual preferences only. These controls never change records, permissions, workflows, or business decisions.
Create, review, and manage secure carrier workspaces without exposing internal DQ Logistics records.
Sample data is held only in memory. Run the supplied Supabase setup before using real carrier accounts.
| Carrier | Document | Status | Action |
|---|
| Date / time | Carrier | Action | User | Details |
|---|
The Carrier ID is generated automatically. Production account invitations and password resets are handled by a protected server function; plain-text passwords are never created or stored here.
| Carrier ID | Company | Contact | Status | Portal | Actions |
|---|
Or select a file / use your mobile camera. Maximum 15 MB.
| Carrier | Document | Category | Uploaded | Expires | Status | Review |
|---|
Internal broker notes, risk ratings, negotiation strategies, and confidential Load Evaluation analysis are never shown to carriers unless the Founder shares a specific summary.
| Load | Broker | Lane / appointments | Rate | Status | Driver | Documents | Closeout |
|---|
| Invoice | Carrier / load | Dates | Gross rate | Fee | Total due | Status | Action |
|---|
Select an invoice to preview.
Record a payment to generate a receipt and confirmation preview.
| Date | Carrier | Invoice | Amount | Method | Confirmation | Verified by |
|---|
| Date / time | Carrier | Type | Status | Notes | Action |
|---|
| Date | Carrier | Type | Message | Status |
|---|
Carrier users may mark notifications read or unread. Audit-history records cannot be deleted.
Build documented broker intelligence, analyze exact negotiation responses, identify value beyond linehaul, and preserve every final decision for the dispatcher and carrier.
Sample broker intelligence is in memory until the Supabase setup is connected.
| Broker | MC / DOT | Contact | Score | Status | Last contact | Action |
|---|
Unresolved warnings remain visible even when the Founder chooses to continue with a written note.
Enter the exact broker response and load facts, then analyze.
| Load | Broker | Carrier / driver | Lane | Rate / miles / RPM | Dates | Outcome | Accessorials / claims | Payment |
|---|
| Date | Broker / contact | Carrier / load | Offer / counters / final | Accessorials | Outcome | Coach recommendation | User decision |
|---|
The Founder retains unrestricted module access. Coach Digi cannot lock features, change permissions, assign status, or edit records without confirmation.
Turn verified, delivered loads into controlled dispatch-service invoices while protecting carrier agreements, supporting documents, approvals, and complete financial history.
Sample records are held in memory until the Invoice Center Supabase setup is connected.
Confirm delivery before reviewing closeout documents. Coach Digi guides the workflow but cannot approve, send, void, credit, or record payment.
A booked load never creates an invoice. Delivery, documents, rate, adjustments, closeout, fee terms, and authorized invoicing approval are required.
| Load | Carrier | Delivery | Gross revenue | Closeout | Result | Action |
|---|
| Invoice | Carrier / load | Gross | Fee | Total | Due | Status | Action |
|---|
| Invoice | Carrier / load | Fee calculation | Total | Closeout | Warnings | Open |
|---|
Select an invoice to inspect it.
| Invoice | Carrier | Delivery method | Scheduled | Sent | Total | Status | Open |
|---|
| Invoice | Carrier | Amount | Invoice / due | Days outstanding | Paid | Balance | Reminder | Dispute | Assigned |
|---|
| Invoice | Carrier | Due date | Days overdue | Balance | Reminder stage | Status | Action |
|---|
| Date | Invoice | Carrier | Amount | Method | Confirmation | Verified |
|---|
| Date | Type | Invoice | Load | Amount | Reason | Authorized by |
|---|
| Date | Invoice | Recipient | Type / stage | Status | Approved by |
|---|
Choose a report and select Run Report.
Verify factoring instructions once, preserve the history, and give every future dispatch a dependable payment reference.
Sign in and select Refresh Cloud Data.
Build a respectful, long-term relationship after verification is complete—without requesting confidential information or pressuring the representative.
Organize, review, protect, and connect DQ Logistics documents to the correct carrier, driver, broker, load, invoice, payment, equipment, or company record.
Sample Vault records are held in memory until the Document Vault Supabase setup is connected.
| Document | Category | Related record | Status | Uploaded | Expires | Action |
|---|
Choose the carrier, driver, broker, load, invoice, payment, equipment, or company record that owns this document.
Every notification opens the correct Vault record. Carrier-facing notifications remain limited to that carrier's authorized documents.
PDF, PNG, JPG, JPEG, DOCX, or XLSX. Maximum 25 MB. Executable and unsafe file types are blocked.
| Document | Carrier | Category | Status | Visibility | Expiration | Actions |
|---|
| Document | Driver | Carrier | Category | Status | Expiration | Actions |
|---|
Status may be Complete, Incomplete, or Awaiting Review. Coach Digi may identify missing records but cannot approve invoicing.
| Document | Load | Category | Status | Uploaded | Actions |
|---|
| Document | Broker | Category | Status | Visibility | Actions |
|---|
Approved invoice PDFs are linked to Invoice ID and Load ID. Verified payment receipts are linked to Invoice ID and made carrier-visible when authorized.
Production PDF generation requires the protected server function described in the setup package.
| Document | Invoice / payment | Category | Status | Visibility | Actions |
|---|
| Document | Category | Status | Updated | Actions |
|---|
A written reason is required for rejection and replacement requests. Internal notes remain private unless explicitly carrier-visible.
| Document | Related record | Category | Uploaded / expires | Uploaded by | Status | Reviewer | Actions |
|---|
| Document | Related record | Category | Expiration | Days remaining | Status | Open |
|---|
| Document | Category | Related record | Archived by | Archived date | Actions |
|---|
Duplicate alerts for the same document, stage, and date are prevented.
Founder-only. Requires password verification, written reason, second confirmation, and audit record. Legal-hold records cannot be deleted.
“Every successful partnership begins with understanding the carrier behind the truck.”
The Founder may open and preview this center at any time. Readiness notices guide the workflow but do not control Founder access.
| Date / time | Carrier | Meeting | Status | Notes |
|---|
Record the carrier’s exact answers. The carrier retains authority over loads, drivers, equipment, safety, and final business decisions.
Select an approved carrier to begin.
Open the carrier's objection and read the response naturally. Never argue or promise an outcome.
Document confirmed facts only. The carrier and driver remain responsible for legal compliance, safety decisions, and emergency procedures.
What is happening?
The essential questions to ask.
The live script to say.
The immediate action steps to take.
Dangerous mistakes to avoid.
DQ Logistics plans loads using the driver’s confirmed HOS and carrier instructions, but the motor carrier and driver remain responsible for legal compliance. For property-carrying drivers under the general federal rules, the common limits include up to 11 driving hours after 10 consecutive hours off, no driving beyond the 14th consecutive hour after coming on duty, a qualifying 30-minute break after eight cumulative driving hours without such a break, and 60/70-hour limits. Exceptions and state/intrastate rules can differ; verify current rules for the operation.
If the schedule only works by speeding, skipping rest, falsifying logs, or assuming perfect conditions, the load is not safely feasible.
| Level | Examples | Action / Owner |
|---|---|---|
| RED — Emergency | Injury, fire, spill, theft in progress, immediate danger | 911/emergency response; driver/carrier safety lead; document facts |
| ORANGE — Stop Movement | Unsafe vehicle, HOS infeasible, cargo rejection, identity fraud, authority/insurance problem | Pause; carrier owner + Colette; broker factual notice |
| YELLOW — Service Risk | Delay, detention, repair, appointment risk, missing paperwork, invoice dispute | Assign owner/deadline; update parties; track |
| GREEN — Routine | Normal check call, document receipt, scheduled invoice | Follow SOP and record completion |
Escalation Standard: The person receiving the issue owns it until a named person accepts responsibility. “I sent a text” is not closure. Every escalated issue needs an owner, deadline, next update, and final result.
Saved locally with your onboarding data.
| Date | Carrier | Type / level | Owner / next update | Resolution | Actions |
|---|
Professionalism, preparation, calm under pressure, honest communication, strong documentation, fair negotiation, and reliability.
Saved locally in this browser.
| Date | Broker / load | Lane | Rate | Outcome | Follow-up | Actions |
|---|
Manually enter a load from DAT, Truckstop, or a broker call. DQ evaluates completeness, economics, operational fit, and risks before the load is presented to the carrier.
Suggestions update from the equipment, loading type, delivery time, weight, and policies entered below.
Automatically calculates total trip economics and compares the result with DQ Logistics profitability targets.
Cost rule: Estimated gross profit equals total revenue minus estimated fuel cost and non-fuel operating cost. Use carrier-approved cost assumptions; this is planning support, not guaranteed profit.
Save and reuse DQ’s prior experience with each broker.
Open a DQ Logistics call script, email, or text without leaving the Load Evaluation Center.
Compares this load with the selected driver’s saved or manually entered strategy profile.
The percentage match and factor-by-factor reasons appear when you evaluate the load.
| Compatibility factor | Points | Reason |
|---|---|---|
| Select or enter a driver profile to begin. | ||
Driver confirmation required: Compatibility is planning support only. The driver and carrier must confirm equipment, restrictions, actual HOS, route, appointments, and safe feasibility before accepting the load.
Automatically compares the entered load against DQ Logistics company policies.
| DQ policy | Status | Explanation |
|---|
Decision rule: PASS supports moving to the next verification step. REVIEW means information or approval is still needed. FAIL means stop and resolve the conflict or decline the load. No policy result replaces carrier authority.
Live recommendations generated from the load economics, service requirements, payment terms, and DQ policy checks.
RECOMMENDED RATE
A recommended rate appears only when enough load data is present.
Negotiation rule: Suggested language is preparation support. Confirm the carrier’s authority and priorities, obtain material changes in writing, and review the final Rate Confirmation before movement.
Manually confirm each item during the broker call and Rate Confirmation review.
One combined score across profitability, broker quality, payment, driver fit, HOS, deadhead, safety, and operational risk.
| Decision category | Points | Written explanation |
|---|
RECOMMENDATION
Enter and verify the load, broker, driver, profitability, HOS, home-time, policy, and Rate Confirmation information.
Carrier-control rule: “BOOK” is a DQ recommendation only. The carrier must approve the exact terms, and DQ must possess and review a matching signed Rate Confirmation before the driver moves.
RECOMMENDATION
Route and broker will appear here.
| Saved | Lane / broker | Score | Recommendation | Driver | Profit | Action |
|---|---|---|---|---|---|---|
| No load summaries saved. | ||||||
Screening based only on the information entered.
The DQ Logistics Load Score will appear after evaluation.
HOS limitation: This center does not calculate legal HOS or authorize movement. The driver and motor carrier must confirm the actual clocks, breaks, resets, route, exceptions, and safe plan.
Financial records are stored securely in Supabase and separated by signed-in owner. No financial ledger is stored in browser storage.
Create your DQ Financial Center account or sign in below.
Create or sign in to your DQ Financial account. Supabase Authentication and Row Level Security keep each user’s records separated.
Search and filter the complete cloud ledger.
| Date | Type | Carrier | Broker | Load / Invoice | Description | Amount | Status | Actions |
|---|
| Date | Carrier | Broker | Load | Gross load | DQ fee | Status |
|---|
| Invoice | Carrier | Issue date | Due date | Amount | Paid | Balance | Age | Status |
|---|
| Invoice | Carrier | Load | Issued | Due | Amount | Balance | Status | Actions |
|---|
| Carrier | MC | Fee | Terms | Risk | Status | Lifetime revenue |
|---|
| Month | Revenue goal | Actual | Profit goal | Actual | Loads | New carriers |
|---|
| Date | Category | Vendor | Amount | Deductible | Receipt | Notes |
|---|
This is an internal planning estimate, not tax advice. Confirm deductions, filing obligations, and estimated payments with a qualified tax professional.
| Category | Potentially deductible | Needs review | Receipts missing |
|---|
| Due | Carrier | Invoice | Expected inflow | Status |
|---|
Ranked by DQ revenue, payment behavior, load activity, and open receivables.
| Broker | Loads | Gross load revenue | DQ fees | Average fee/load | Open invoices |
|---|
Every click of Evaluate Load creates a dated decision record. Search prior evaluations and document what happened after the recommendation.
Use Edit on a saved evaluation, then record the final result and carrier response.
| Date | Carrier | Driver | Broker | Lane | Rate | Recommendation | Final Outcome | Carrier Response | Dispatcher Notes | Actions |
|---|---|---|---|---|---|---|---|---|---|---|
| No evaluated loads saved. | ||||||||||
Keep drivers informed, respect their safety, protect HOS, stay calm, gather facts before blame, and communicate professionally.
Every driver should feel that their dispatcher keeps them informed, respects their safety, protects their Hours of Service, does not panic, does not blame before knowing the facts, and treats them with professionalism.
Saved locally in this browser.
| Date | Driver / unit | Script | Status / outcome | Follow-up | Actions |
|---|
Protect the carrier, negotiate with facts, preserve relationships, and never compromise safety or integrity.
Every negotiation must protect the carrier, remain professional, be supported by facts, preserve relationships, and never compromise safety or integrity.
Saved locally in this browser.
| Date | Broker / load | Script | Rate | Outcome | Follow-up | Actions |
|---|
Choose a message, enter the live details, review the completed draft, and copy it into your email or text application.
Before sending: Confirm the carrier’s onboarding or load status, verify supporting documents, attach the correct files, and do not promise rates, payment, detention, TONU, revenue, or approval.
175 common terms for dispatchers, carriers, drivers, brokers, shippers, and receivers—including truck types and the freight they commonly carry.
DQ use: Confirm the meaning in the applicable load paperwork or procedure whenever the term affects money, safety, timing, or legal responsibility.
| Term | Category | Definition |
|---|
This workspace drafts and copies the email. You must send it manually from DQ Logistics and attach the current clean packet. Only mark it sent after you actually send it.
“Coffee is temporary.
Professionalism is permanent.”
Colombian Roast · Favorite Mug · Coffee Beans
Sound is off by default. Choose only what helps you focus.
Office ambience is off.
One Conversation.
One Decision.
One Relationship at a Time.
Coach Digi supports the workflow. The dispatcher and carrier retain final authority and receive the credit for excellent work.
Edit any record to return it to the live-call workspace.
| Carrier | Call result | Status | Email/packet | Follow-up | Risk/notes | Actions |
|---|
Receipt is not verification. Critical identity, authority, insurance, safety, payment, or legal-operation gaps require Hold.
Dispatch go-live gate: carrier approval unlocks the Carrier Strategy Center. No freight is dispatched until the strategy call and first-load readiness review are complete and Colette records go-live authorization.
Generated only from records saved in this browser.